S-4.2, r. 5 - Regulation respecting the conditions for obtaining a certificate of compliance for a private seniors’ residence

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16. The operator is to apply the intervention protocols provided by the agency for its area of jurisdiction in the event of an accident or incident, death, unexplained absence of a resident or onset of an infectious disease, and to prevent infection, apply restraint measures in an emergency situation or mitigate a heat wave.
The operator must ensure that staff members are familiar with the protocols.
O.C. 1168-2006, s. 16.